Executive Summary

This year marked a milestone, twenty-fifth anniversary for the Canadian Centre of Occupational Health and Safety (CCOHS). The vision of a quarter century ago to eliminate workplace accidents, illnesses and deaths has not changed. Nor has the mission to be the Canadian centre of excellence for initiatives to help prevent occupational diseases, injuries and fatalities. At the heart of this mission is the firm belief that information facilitates responsible decision-making, promotes improvements in the workplace, increases awareness of the need for a healthy and safe working environment, and supports occupational health and safety education and training.

CCOHS continues to focus on finding the most effective methods of assembling, analysing, and disseminating information and advice to achieve this mission. The Centre works closely with Canadian governments, workers' compensation boards and collaborates with organizations internationally to establish strong partnerships on which to build a network of information for prevention.

CCOHS is governed by a tripartite Council of Governors with representatives from governments (federal, provincial and territorial), employers and labour from across Canada. This structure directs and supports CCOHS' impartial approach as a trustworthy provider of accurate, relevant, comprehensive and credible information. The strength of the relationships are evidenced by the many collaborative arrangements and partnerships nationally and internationally.

CCOHS continues to enhance its service to Canadians by improving its internet delivery, increasing the reach of information services and enhancing the information resources available. A Customer Satisfaction Survey was completed in 2004 to measure satisfaction and compare expectations of our key stakeholders. This information is valuable for service improvements to meet the ongoing needs of Canadians.

The delivery of information via the Internet continues to play an important role. CCOHS is able to effectively assist Canadians to access information through many useful web portals for occupational health and safety information from around the globe. These web portals allow Canadians easy access to a reliable source of data world-wide and improve their knowledge in preventing occupational diseases and injuries.

CCOHS is well positioned to achieve even more in helping to prevent both the on-going and the emerging workplace health problems of the next quarter century.

Section II: Departmental Performance

This section identifies the Canadian Centre for Occupational Health and Safety's:

A.Societal Context
B. Strategic Outcomes
C. Key Reviews

A.  Societal Context

CCOHS was created in 1978 by an act of Parliament in response to the needs of Canadians to have a national organization dedicated to supporting the fundamental rights of Canadians to a healthy and safe working environment.

The Centre was created to provide a common focus for and co-ordination of information in the area of occupational health and safety. Prior to 1978, Canada was the only major industrialized nation that did not have a central body for this task. Given the large, diverse and multi-jurisdictional aspects of Canada, such a service is essential.

CCOHS is governed by a tripartite Council comprised of representatives from labour, business and all levels of government. The primary goal of CCOHS is to provide Canadians with access to information on workplace hazards and conditions - a goal firmly entrenched in the CCOHS mandate. The tripartite governance structure helps to ensure that CCOHS remains independent and a trusted source of unbiased information for employers, workers and governments.

The strategic direction for CCOHS is to become the preferred occupational health and safety information resource centre for Canadians to easily acquire high quality information and services.

Further information about the strategic direction of CCOHS is located in Section V.

While linking workplace safety improvements to any particular occupational health and safety (OH&S) initiative is not possible, CCOHS is acknowledged as playing a major role in assisting Canadians, as stated by people interviewed for the 2001 CCOHS Program and Cost Recovery Review. http://www.ccohs.ca/ccohs/reports/n0451.pdf

The table below compares data on occupational injuries and fatalities for 1998 and 1970. There have been significant reductions in injuries and fatalities relative to numbers of workers but the numbers remain high. The reductions likely result from a variety of factors including changing technologies, better educated workers and industry initiatives together with occupational health and safety policies and programs, including the activities of all the stakeholders and their partners and CCOHS.

Source: Work Injuries and Diseases National Work Injuries Statistics Program, Association of Workers' Compensation Boards of Canada, Canada 1999-2001

Small and achievable reductions in risk can generate large benefits to society. The cost to Canadian society of the risks resulting in injuries and fatalities in 1998 and their con-sequences were approximately $18 billion. Details of the cost of injuries and illness to society can be found in our evaluation study at http://www.ccohs.ca/ccohs/reports/n0451.pdf.

Every day in Canada, three people die from a work accident or occupational disease. On average a worker is injured on the job every 9 seconds. To continually reduce these loses the focus has progressed to prevention of occupational diseases, illnesses, injuries and fatalities.

As a national institute, CCOHS undertakes a wide range of activities to achieve its objectives. These activities include the following:

• The provision of technical documents, data and related safety information to the health and safety community, Canadian workplace communities and the education system. An important element of this activity is to improve the coordination of the flow of occupational health and safety information.


• The promotion and evaluation of research on occupational health and safety issues.


• The provision of expert advice and training in occupational health and safety.


• Participation in meetings and conferences to contribute to improving prevention of safety and health problems.


• Other activities consistent with the mandate of promoting improved health and safety in the workplace and the physical and mental health of Canadian workers.

Occupational health and safety continues to be important to Canadians. Although there have been significant improvements, even one injury or death is unacceptable. CCOHS contributes to Canada's goal of strengthening Canada's social foundation, sustainable development, safe communities and Canada's role in the world. CCOHS works closely with labour, business and all levels of government to establish high standards for occupational health and safety, to foster consultation and co-operation, and reduce or eliminate occupational hazards.

CCOHS contributes to the priorities of Canada as outlined in the throne speech in the following ways:

Canada's Role in the World

• CCOHS contributes to greater collaboration among nations to promote the sharing of information and knowledge for social programs relating to health and safety to reduce injuries and illness and improve conditions for workers. CCOHS participates in promoting and supporting occupational health and safety initiatives with global organizations such as the Pan American Health Organization (PAHO), World Health Organization (WHO) Collaborating Centres in Occupational Health, International Labour Organization, European Agency for Safety and Health at Work. CCOHS also participates in representing Canada at the Tri-National Working Group of Government Experts in Occupational Health and Safety. Details of various projects can be found in our annual report at: http://www.ccohs.ca/ccohs/reports.html

Strengthening Canada's Social Foundations

• The overall health of Canadians is a key issue. Workplace health and safety affects directly or indirectly all Canadians and influences the social and economic fabric of Canada. CCOHS continues to engage many health care providers and advocates in the public and private sectors to improve the health of Canadians. By broadening the participation of many organizations, CCOHS is securing deeper commitments, contribution and participation in improving health. Details of specific projects that deliver health benefits are noted throughout this report and in our annual report. http://www.ccohs.ca/headlines/text59.html
  
  By providing access to occupational health and safety information we provide a level playing field and equal access to all workers.

Sustainable Development

• CCOHS provides extensive information on chemicals and their impact on health and the environment. CCOHS is a major source of information for government regulators and the chemical industry, manufacturing and citizens.

Great Places to Live ­ A New deal for communities

• CCOHS contributes to fostering Safe Communities via its information resources and participation in the Safe Communities programs throughout Canada.

Risks and Challenges in Delivering Services

One of the challenges in reporting performance information in a program that primarily provides information is to measure the prevention of injuries and illnesses that did not occur. Also, there are numerous other factors that impact statistics on occupational health and safety.

Measuring the numerical delivery of information to clients is simply achieved. However, the contact point with CCOHS is counted as one, but the actual reach is far greater since the recipient of the information often shares the CCOHS service with numerous other people. Measuring the satisfaction with the service can also be achieved. CCOHS has completed a customer survey in 2004. However, the impact this information had on an individual or organization is much more difficult to measure as it may take some time for the information to be used for implementation of change. Evaluating the reach and impact of CCOHS services is difficult. A further evaluation study will be completed in 2005.

CCOHS continues to balance the role between providing free of charge public services with our cost-recovery program. CCOHS funds 50% of its annual budget through cost recovery via sales of products and services. Sales are impacted by the general state of the economy, monetary exchange rates and CCOHS' ability to keep abreast of changing technologies, and global competition in OSH information. It is very costly to update technology and product content with limited staffing available to be dedicated to this area. Generating revenues while operating in a government environment is difficult to achieve.

Since most products and services are delivered electronically, it is a continual struggle to keep operating systems and software current to meet the requirements of clients.

While the internet provides many opportunities, it also is a risk factor. Information is readily available from many sources. CCOHS strives to distinguish itself as a reliable and trusted source of unbiased and credible source of information.

CCOHS is committed to addressing the challenges it faces through expanding information services and technology. The goals of modern comptrollership continue to be pursued and are outlined in Part D.

B. Strategic Outcomes

Planned Versus Actual Spending Tables

Resource Requirements by Organization and Business Line

Comparison of Total Planned Spending to Actual Expenditures, 2003-4 by Organization and Business Line

Planned spending represents the amount authorized through the main estimates process. Authorities represents the total amounts authorized for the entire year, including the main estimates. The increase in total authorities represents funding received for modern comptrollership and rollover amounts. Details are provided in our annual report at: http://www.ccohs.ca/ccohs/reports.html

Strategic Outcomes

Measuring the effectiveness and reach of programs, which provide information to effect social change is a challenge for all organizations. While reporting of statistical information on contacts made and customer satisfaction for service can easily be measured, it is much more difficult to measure reach and impact. CCOHS's products and services are one part of many variables that impacts accidents and illness rates. Statistics on Canadian injuries, illnesses and fatalities continue to show significant improvements.

It is not possible to establish the number of injuries, illnesses and deaths prevented as a result of CCOHS activities directly. Many factors influence these variables. The logical links relating CCOHS programs and activities to improve workplace outcomes are clear. According to the evaluation study, pg. 51, many individual workers use CCOHS to provide them with assistance on specific workplace health or safety issues. The information products which are sold have direct application in the workplace. The widespread use of CCOHS information implies that there will be important workplace impacts.

CCOHS provides the tools necessary for employers and employees to be informed about the hazards and risks and to be knowledgeable about the actions to take to prevent injuries and illnesses. The changing needs of Canadians are identified and relevant information provided.

CCOHS maintains a program to be in contact with clients and citizens to address their satisfaction with our services. Ongoing feedback is sought through surveys. Our latest independent program evaluation can be reviewed at http://www.ccohs.ca/ccohs/reports/n0451.pdf Another evaluation is planned for February 2005.

How are we working towards our strategic outcomes? Success can be demonstrated by the following:

Summary of Strategic Outcomes

A recent customer Satisfaction Research Report indicates that clients find the overall quality of the service, the usefulness of the information and the relevance of the information to be the most important to them. With this information, CCOHS can focus efforts in these areas in information delivery. The study also measured client satisfaction on various service attributes. Overall, the Inquiries service resulted in 84% being either satisfied or very satisfied. The complete details are available at: http://www.ccohs.ca/ccohs/reports.html

Information obtained from CCOHS is used for in a variety of ways, the most common are:

• improving health and safety programs
• developing best practices
• complying with occupational health and safety regulations
• information for education or training purposes
• personal use or information

Approximately 75% of users use of information relates to either current or future changes to the workplace that may result in improved workplace health and safety.

Respondents rated the CCOHS Inquiries service very highly for all performance indicators, such as timeliness, ability of staff, courtesy of staff, along with the overall satisfaction with the service. Ratings for CCOHS for overall satisfaction is 86%, a much higher rating compared to 56% for the sample of federal departments providing an information service.

The level of satisfaction with CCOHS products and services for this report appear in Citizens First 2000 (Erin Research).

CCOHS' 2004 client feedback indicates an overall satisfaction rating of 4.6 on a scale of 5 for clarity, completeness, usefulness and timeliness. This is consistent with prior year results. One of the unique features of the Inquiries service is that calls are received directly by a highly skilled Inquiries Officer. The needs of the caller are more accurately assessed by this method so the most useful information can be provided. Callers are pleased they have direct access to assistance rather than redirected from one person to another person or to a lengthy voice mail system. The narrative comments on the feed back cards indicate the strong appreciation for this personal service.

Information obtained from CCOHS is shared with many people, so the reach is far greater than the usage statistics. For example in 2004, 85 requests were received for copyright publication. As a result, information was duplicated over 216,000 times and potentially shared with many more individuals. The organizations included government departments, companies, unions, health care organizations and educational institutions.

CCOHS provides timely information on areas of concern to Canadians. In 2003-4, Canadians have been concerned about mould and vermiculite insulation and asbestos. In addition, other topics of interest include the following:

• What are the health hazards of mold & how do I deal with it?
• I've found some loose asbestos in the building materials at home/work. How dangerous is it, & what do I do with it?
• The air in my office/ factory/ shop is awful. What can I do about it?
• I'm facing harassment & potential violence from my employer/ co-worker/ employee. What can I do about it?
• My boss is asking me to lift a heavy load all by myself. Do I have to? Can he force me to do so?
• Do I have to make a new MSDS for a chemical product I'm importing from overseas?
• I'm starting a new business & need info to put a basic OH&S program together - can you help?

OSH Answers

OSH Answers is a bilingual web-based information service which covers over 600 topic areas in occupational health and safety. OSH Answers covers many topic areas in occupational health and safety. The information is presented in a Question-and-Answer format and the topics are based on questions that the Inquiries Service has received over the past 25 years.

The purpose of OSH Answers is to:

• promote occupational health and safety in Canada.
• provide Canadian workers and workplaces the answers to common occupational health and safety and environmental health concerns.
• provide basic occupational health and safety and environmental health information to help users to make informed decisions while addressing and resolving practical workplace concerns.
• share on the Internet occupational health and safety information for the benefit of Canadian and other workers throughout the world.
• make the occupational health and safety information readily accessible to new users including students, family members, and other people who are not in the workforce yet or who have not had much or any exposure to workplace health and safety issues.

The target audiences for the OSH Answers are the workers, managers, supervisors, joint health and safety committee members who are the "end users" of the information in the workplace. In addition, employers, policy makers, family. This program has been extremely successful by serving approximately 1,178,000 inquirers and responding to over 3.7 million questions in 2003-2004.

The feedback received by website users indicate that the information is being shared with others, on average 10 other people in their organization. Seventy two per cent of respondents indicated that the use of information from CCOHS related to either current or future changes to the workplace that may improve occupational health and safety. This suggests that the information available on CCOHS web site is being used to improve workplace health and safety and thus decrease the number of work-related injuries and deaths.

CCOHS goal to satisfy inquiries users and to share as much information as possible in order to affect change in Canadian workplaces is being achieved. In order to make the service more accessible, selected OSH Answers are being offered in Spanish.

Performance Indicator: Provision of databases in useable formats

CCOHS provides products in various formats to satisfy the needs of the clients.

Information is available in paper copy, Internet, intranet, web, compact disc formats and DVD. Electronic delivery of information is presented in highly useable and searchable formats to serve the client. CCOHS provides over 60 databases within its product line. New and revised publications are developed each year to meet the needs of Canadian Workers. New editions of several Health and Safety guides were published in 2003-2004, including Warehouse Workers Safety Guide, Indoor Air Quality Health and Safety Guide and Grounds Keepers Safety Guide. The Emergency Response Guide and Health and Safety Guide for Libraries were published this year. Each year over 14,000 copies of various guides are sold throughout Canada.

Our evaluation revealed that purchasers of CCOHS Health and Safety Guides, - 92%, of them state that the guides are being used to improve health and safety.

CCOHS offers a broad range of products in various formats, including the Internet. The contents of many databases are updated regularly. In addition, the user interface for the internet based products was replaced with powerful new search interface with cross-database searching, "Subscriber Extras" and a monthly Chemical Notification Service.

Data on the number of years purchasers have been buying CCOHS products and the frequency with which the products purchased are used are reflective of the relevance and usefulness of products. Overall, 73% of product users purchased the product for over three years.

Performance Indicator: Increase the availability of unbiased and reliable health and safety resources for Canadians

CCOHS maintains current information and provides unbiased information to Canadian workers and workplaces. The tripartite structure of its Council, comprised of representatives from labour, business and governments, directs the provision of unbiased CCOHS services. Council meets three times a year to review operational plans and provides input from its constituents. Canadians benefit for the high quality directions set by the governors that is reflected by the development of programs and unbiased information that can be used to improve occupational health and safety. Co-operative arrangements with international organizations help CCOHS to secure up-to-date world-wide information on workplace related illness and injury prevention. The relevant international information is provided to Canadians. A summary of the products and services is available at: http://www.ccohs.ca/products/subject.html.

In 2004, CCOHS expanded its delivery of courses to include internet based e-learning courses. CCOHS provides person to person training courses.

CCOHS works with international organizations to secure up to date information for the benefit of Canadians. For example CCOHS developed a web portal for the World Health Organization (WHO) Collaborating Centres in Occupational Health http://www.whoocchealthccs.org. This portal provides each national collaborating centre with a site to present its own occupational health information, and links to other information within their country. This web portal that was recently developed is in addition to the CIS Centres Information Network http://www.ciscentres.org. CCOHS also represents Canada at the Tri-National Working Group of Government Experts in Occupational Health and Safety and Health. This initiative was organized under the provisions of the North American Agreement on Labour Cooperation (NAALC). CCOHS is the Canadian representative in two of the four Technical Working Groups formed ­ Developing a Tri-national Website and Hazardous Substances. CCOHS maintained and enhanced a website to facilitate communications among working group members from Canada, USA and Mexico, and to provide OSH information from the three countries. http://www.naalcosh.org/index_e.htm

The purpose of CanOsh is to enable Canadians to easily and independently locate Canadian occupational safety and health (OSH) information for the purpose of legal compliance, improving workplace health and safety practices and ultimately to facilitate the acquisition of information required for reduction in workplace fatalities, injuries and illnesses. It is designed to provide Canadians with a convenient and efficient way to access the health and safety information provided by the federal, provincial and territorial government agencies responsible for OSH, Workers' Compensation Boards and CCOHS. This site can be reached at http://www.canoshweb.org/. By using this site, Canadians can easily search and navigate 14 governmental jurisdictions and multiple websites.

Performance Indicator: World wide recognition as a leading contributor to the advancement of occupational health and safety

As the national occupational health and safety information repository, CCOHS encourages and supports exchanges of information with leading international health and safety centres throughout the world. This includes our role as a National Centre of the International Occupational Safety and Health Information Centres, International Labour Organization. International databases are maintained and made available to Canadians. CCOHS developed and hosts a portal on the World Wide Web in which the "National Centers" and "Collaborating Centres" of the ILOs Centre international d'informations de sécurité et de santé au travail (CIS) have their own pages, links to their institutional Websites and other reliable websites in their respective countries. To encourage international collaboration, a discussion group is also part of this service.

CCOHS creates information and distributes 60 databases. A summary of these products is shown on our website http://www.ccohs.ca/products/subject.html. Through arrangements with many international organizations, CCOHS obtains the latest global health and safety information to share with Canadians.

The recognition of CCOHS as a world leader in the advancement in occupational health and safety is demonstrated by partnerships with world organizations. For example, CCOHS is responsible for the production of IPCS Intox, which is the World Health Organizations (WHO) International Programme on Chemical Safety (IPCS). More than 100 experts from 75 countries are involved in the project. The aim is to improve the ability of countries to deal with emergencies arising from toxic exposure. Another project is the INCHEM, also produced through co-operation with WHO. This information is essential for the sound management of chemicals affecting the environment and human health.

Another example is the enhancement of occupational health and safety in Brazilian Industry. CCOHS is a member of a consortium of Canadian public and private sector organizations forming a Brazilian Canadian partnership to address occupational health and safety needs within selected industrial sectors in small and medium sized enterprises in Brazil.

Performance Indicator: level of satisfaction/confidence by labour, business and all levels of government in the quality and impartiality of the Centre

The tripartite Council of Governors, composed from representatives of labour, business and governments, assures the unbiased and relevant nature of CCOHS services. Council meets three times a year to review operational plans and provides input from its constituents. The satisfaction of the stakeholders can be demonstrated by the many collaborative projects completed throughout Canada. Details are available in our annual report http://www.ccohs.ca/ccohs/reports.html.

The quality of the Centres products as measured in an independent evaluation study rates the over all satisfaction as follows for percentage very or fairly satisfied:

ThIn 2004, CCOHS had an independent client satisfaction survey completed to measure the satisfaction with services and products, in keeping with the Common Measurement Tool and Citizen's First Research. The purpose is to identify satisfaction with various product /service attributes and compare to the importance of these attributes. This can be used as a baseline for future client satisfaction research. Overall, performance scores are high and are summarized below.

The support of various levels of government and industry can be demonstrated by various collaborative projects lead by CCOHS during the year. Some of the initiatives include:

• Ontario Ministry of Labour: Occupational Exposure Limits Guide for Small Business. The publication will explain the basic occupational regulations regarding hazardous materials and provide practical information on control measures that can be utilized by small business to reduce the number of workplace injuries and illness.



• National Young Worker Web Site: In collaboration with the Canadian Association of Administrators of Labour Legislation (CAALL) this web portal was designed to help prevent injuries and illnesses on the job by assisting young workers to find relevant information. It provides one point of access to information from all Canadian jurisdictions on young workers OSH issues, for young workers, teachers and parents. The site can be viewed at www.jobsafecanada.ca.



• Canadian Health Network: Workplace Health Affiliate http://www.ccohs.ca/headlines/text59.html



• Transport Canada: Security and Emergency Preparedness Bookshelf CD-ROM. Contains information about pertinent legislation, equipment, guidelines etc.



• Canadian Agricultural Safety Association: assisted in a cross-country consultation to determine current knowledge and attitudes regarding health and safety in the agricultural industry in Canada.



• Alternative Products Database for Public Works and Government Services Canada: to assist with choosing products that are effective, but less hazardous.



• Customized courses for private companies and government organizations



• Presentations and representations at various conferences and events for labour, business and government throughout Canada.

Academic Support Package

In order to increase the knowledge of youth as future workers and future leaders in industry, the Academic Support Package was developed. The CCOHS Academic Support Program (ASP) is offered exclusively to universities and colleges as both a tool to educate students about environmental and occupational health and safety and as a guide to assist Universities and Colleges in their efforts to achieve a safe and healthy working environment. In the ASP program there are 96 universities and colleges, many of them very prominent, serving over 3 million students, faculty and staff.

Since youth are at a high risk of accidents in the workplace, this information will help to provide technical data and increase awareness of the wealth of resources available.

CCOHS also established an occupational health and safety scholarship fund in the memory of Dick Martin, a pioneer of workplace health and safety in Canada. Information about the program and the winners for 2004 is posted at http://www.ccohs.ca/ccohs/releases/DMSA_2003Winners_7May04.html It is funded through private donations. This program is promoted to 26 post secondary schools across Canada, and provides monetary awards to students studying occupational health and safety.

C. Key Reviews

During the period of this report, there was one review of client satisfaction and a web survey. All reports, evaluations and reviews can be accessed at: http://www.ccohs.ca/ccohs/reports.html.

D. Modern Comptrollership

CCOHS completed its Modern Comptrollership Capacity Assessment. The complete report is available at http://www.ccohs.ca/ccohs/reports.html. The modern comptrollership initiative is an opportunity to identify elements of comptrollership that could be improved at CCOHS. The ratings were reflective of CCOHS as a young organization (under 25 years) and one that has had limited ability to progress as an institution because of the serious financial difficulties experienced during the past decade. The additional funding received recently has resolved the past financial problems.

CCOHS has been working on the action plan during 2003-4. During this fiscal year, CCOHS successfully completed a customer satisfaction survey and web survey, training on performance measurement and integrated risk management. Also, ethics and values policies were completed. CCOHS is committed to the principles of the modern comptrollership initiative and is continuing to enhance its performance in the key performance elements.

Table 5

Contingent Liabilities

Section VI: Supplementary Information

A. Contacts for Further Information

For further information about this document or any of the products and services available from the Canadian Centre for Occupational Health and Safety please contact:

CCOHS
135 Hunter Street East
Hamilton ON L8N 1M5
Tel: 905-572-2981
1-800-668-4284 Canada and US
Fax: 905-572-2206
www.ccohs.ca

• S Len Hong
  President and Chief Executive Officer
  905-572-2981, ext 4433
  hongl@ccohs.ca
  



• P K Abeytunga
  Vice-President and Director General
  905-572-2981, ext 4537
  abey@ccohs.ca
  



• Bonnie Easterbrook
  Controller
  905-572-2981, ext 4401
  bonniee@ccohs.ca
  



• Anne Gravereaux
  Manager, Health and Safety Products and Services
  905-572-2981, ext 4487
  anneg@ccohs.ca
  



• Roger Cockerline
  Manager, Inquiries Service
  905-572-2981, ext 4523
  rogerc@ccohs.ca
  



• Eleanor Irwin
  Manager, Sales, Marketing and Communications
  905-572-2981, ext 4408
  eleanori@ccohs.ca
  



• David Brophy
  Manager, Computer Systems and Services
  905-572-2981, ext 4498
  davidb@ccohs.ca
  



• Louise Henderson
  Manager, Human Resources
  905-572-2981, ext 4404
  louiseh@ccohs.ca
  

B.  Legislation Administered by Name of Department

The federal Minister of Labour has sole responsibility to Parliament for the following Acts

Canadian Centre for Occupational Health and Safety Act R.S., 1985, c. C-13

C. Audited Financial Statements

• Canadian Centre for Occupational Health and Safety Audited Financial Statements are available in the Annual Report to Parliament 2003-4 at http://www.ccohs.ca/ccohs/reports.html

D. Listing of Statutory and Departmental Reports

• Canadian Centre for Occupational Health and Safety Council of Governors Annual Report to Parliament 2002-03.
• Report on Plans and Priorities 2002-03

These items are available at http://www.ccohs.ca/ccohs/reports.html